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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam T

Adam T

November 1, 2024

5  out of  5
rating by Adam T
"Sara is fantastic! Easy to talk to. Efficient and straightforward. Great job!"
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K Dennis

October 30, 2024

5  out of  5
rating by K Dennis
"I have to say William and his team are the best in the business. They make really easy and stress free, I can’t thank him enough for everything that he has done for me I definitely will recommend him to anyone thanks Will for everything I can’t thank you enough 💯"
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Magon Lindgren

October 28, 2024

5  out of  5
rating by Magon Lindgren
"Very easy to switch and saved us money!"
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Rev. Richard W. Truss

October 17, 2024

5  out of  5
rating by Rev. Richard W. Truss
"Agent, Sara, was so very patient in her guiding me through the establishment of new policies for my cars and home. She was very congenial, professional and reduced anxieties about the process as well as the details of the policies. She made it feel like we had known each other for a long time. Sara continually reviewed each aspect of the process to make sure that there was a good understanding. I am very satisfied with the service she provided. Thank you, Sara!!"
We responded:
"Thank you Rev Truss for your awesome detailed review! I am glad to see Sara did such a great job helping with your Home and Auto Insurance! Welcome to the Will Crandall State Farm Family!!"
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Carriann Reed

October 15, 2024

5  out of  5
rating by Carriann Reed
"Very kind professional and went out of the way to meet my needs and find me savings... recommend to everyone"
We responded:
"Hi Carriann, we are happy to have such a great customer. Thank you for leaving me such a great review. Welcome to the Will Crandall State Farm Family! "
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Julio Gonzalez

October 11, 2024

5  out of  5
rating by Julio Gonzalez
"William made the entire process very smooth and quick while saving me a good amount of money. Very professional and understanding!"
We responded:
"Hi Julio, Thank you for the feedback! We are happy that we were able to help you save some cash on your Homeowners and Auto Insurance! "
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Walt Schirrmacher (Blargon7)

October 5, 2024

5  out of  5
rating by Walt Schirrmacher (Blargon7)
"I recently switched to State Farm and was fortunate enough to deal with Sara Qureshi. She was absolutely fantastic to interact with. She was patient, knowledgeable, and caring. She responded to all my questions, either by email or telephone promptly. I can’t say enough good things about her. Thank you Sara for making something I was dreading, enjoyable."
We responded:
"Hi Walt, thank you for leaving us the feedback. I genuinely appreciated the time you took with me to chat about our families. I am thrilled to hear how pleased you were with the process and glad we were able to help you save some money on your car insurance and rental insurance. We look forward to continuing to offer you the same level of care and attention that you have received from us so far, long into the future. Welcome to the Will Crandall State Farm Family! "
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Caleb Cadet

October 1, 2024

5  out of  5
rating by Caleb Cadet
"Sara Qureshi was amazing and made the change over so quick."
We responded:
"Hi Caleb, Glad to hear that! Thank you for leaving us the feedback, we are happy we were able to help you! "
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Richard Trimmer

September 18, 2024

5  out of  5
rating by Richard Trimmer
"I just changed my entire insurance needs to State Farm. Sara was awesome to work with and answered any questions I had. Thank you again Sara for all your help."
We responded:
"Hi Richard, Happy we were able to take care of your Home, Auto and Boat Insurance! Welcome to the Will Crandall State Farm Family! "
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Sam H

September 17, 2024

5  out of  5
rating by Sam H
"Quick and amazing service. Beat everyone’s quote and I look forward to switching my home insurance over as well"
We responded:
"Hi Sam, we appreciate your feedback! Glad we were able to save you some money. Welcome to the Will Crandall State Farm Fam!! "
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Martial Major

September 17, 2024

5  out of  5
rating by Martial Major
"Sara was patient and professional."
We responded:
"Hey Martial, thanks for the review! We are happy to have you as a customer and look forward to taking care of your insurance for a long time! Welcome to the Will Crandall State Farm Fam! "
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Mary Gemignani

September 17, 2024

5  out of  5
rating by Mary Gemignani
"We greatly appreciated the time and advice that was taken with my husband and myself as we worked out a homeowners and auto insurance plan that fit our needs."
We responded:
"Hi Mary, we are so glad that everything worked out so well. Welcome to the Will Crandall State Farm Family!! "
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Journalist Sun

September 17, 2024

5  out of  5
rating by Journalist Sun
"Good customer service and thx for help"
We responded:
"You got it! Happy to help out!! "
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Ardie Griffin

September 17, 2024

5  out of  5
rating by Ardie Griffin
"Sarah was terrific for explaining things in order for us to insure our 2 jeeps! She followed up whenever necessary and communicated with us so we'd have a good understanding of our coverage! Couldn't have asked for a better agent than her!! ***** AG"
We responded:
"Hi Ardie, Thanks for the feedback. Happy we can help! Welcome to the Will Crandall State Farm Fam!! "
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Gavin

September 7, 2024

5  out of  5
rating by Gavin
"this rating is for my grandfather ted.... this .insurance agency is top rated....william spent over 1/2 hour answering my questions and giving me advise. i will be working with him for my daughters and sons insurance need. best experience with an agent i ever had ted"
We responded:
"Hey Gavin, thanks for posting that review for Ted. I had a great time chatting on the phone with Ted and helping out with the Auto Insurnace and Renters Insurance policies. Look forward to helping him out with the other policies as well. Its heartwarming to see your family working together and helping each other out. "
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Sal Markarian

September 6, 2024

5  out of  5
rating by Sal Markarian
"Working with Cam was a pleasure! Insurance is a confusing business and he was patient, not pushy, and very professional, which I appreciated very much. He was able to answer all of my questions to my satisfaction. I'm hoping for a long business relationship with the Will Crandall - State Farm office."
We responded:
"Thanks for that detailed review! We are happy to hear that you had a great experience working with Cam on your Homeowners and Auto insurance. We look forward to taking care of you long into the future. Welcome to the Will Crandall State Farm Family! "
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Rick Boucher

August 31, 2024

5  out of  5
rating by Rick Boucher
"Sara was great! She worked with us to tweak our home and auto insurance to best fit our needs and sent us several quotes based on changes we talked about. Sara was always prompt on her responses for any questions we had and very knowledgeable. She also gave us plenty of time to research our options to get the best price possible for our insurance without pressuring us to make a decision. Thanks Sara Rick & Louise"
We responded:
"Hey Rick, I am glad to hear that Sara did a great job for you. We appreciate your feedback, thanks for the review!! "
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Eric

August 30, 2024

5  out of  5
rating by Eric
"Highly recommended"
We responded:
"HI Eric, thank you for the positive feedback! We value your opinion!"
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Sherrie Forrester

August 26, 2024

5  out of  5
rating by Sherrie Forrester
"Incredibly helpful individuals that actually care about their customer experience. Highly recommend them to anyone looking for a personalized experience from understanding and competent people!"
We responded:
"Hi Sherrie, thank you for the glowing review! We appreciate your kind words! "
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Sara James

August 23, 2024

5  out of  5
rating by Sara James
"As I began the search for more reasonably priced auto insurance, I received a call from Cameron with State Farm. The savings while retaining the same coverage were so remarkable that I also switched my homeowners insurance over. Cameron’s kind, clear & highly personalized customer service certainly was impressive. Thanks so much for calling!"
We responded:
"Hi Sara, thanks for leaving us that feedback. We sincerely appreciate it that you took the time to leave such a great detailed review! I'm so happy that Cam did such a great job and we are thrilled to welcome another happy customer! Welcome to the Will Crandall State Farm Family! "
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John Dimitry

August 22, 2024

5  out of  5
rating by John Dimitry
"Shopping for bundled insurance (home+auto+umbrella). Called the office from their parking lot hoping to compare $ to our current policy. Cameron answered the phone and immediately put me in touch with Will. A few minutes later Will came to the door to greet me while I was still in my car. Not sure if State Farm can lower my cost but I am very impressed with their responsive Customer Care. I had nothing but good vibes talking to Cam and meeting with Will. I hope we can do business because this State Farm office on University Ave is the real deal when it comes to treating their clients as valued entities."
We responded:
"Wow, thank you for those kind words, John! We try to put ourselves in our customers shoes every day and I really feel like that's a real, tangible benefit to our customers. The world can be a cruel dark place, but we can all make a difference just by having compassion and showing kindness. Thanks again, John. It was great chatting with you in the parking lot. You rock! 😎"
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Dante Nardo

August 14, 2024

5  out of  5
rating by Dante Nardo
"Great experience! Will walked me through a cross-state transfer and all the policy details that changed and the new state laws. Very detailed and clear and his quote was about 24% less than the competition."
We responded:
"Hey Dante, thanks for the detailed review! Glad we were able to get you setup today. Welcome to the Will Crandall State Farm Fam! "
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Helenanne Brennan

July 22, 2024

5  out of  5
rating by Helenanne Brennan
"Sarah was very helpful and answered all my questions in a timely manner!"
We responded:
"Hi Helenanne! Thank you for leaving us a review! Welcome to the Will Crandall State Farm Fam!! I am glad Sara did such a great job!"
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Kim DiPietro

July 18, 2024

5  out of  5
rating by Kim DiPietro
"I love having Caneron as my agent he was such a pleasure to talk to and he was very attentive and truly made me feel I like family! He didn’t rush me and he took the time for me! I m so glad I went with State Farm for my car insurance! Thanks Cameron and Bill for having Cameron at your office! Would definitely recommend your office anyday! Keep up the great work!!"
We responded:
"Hey Kim, thank you so much for the review. Glad to hear Cameron took good care of you. Welcome to the Will Crandall State Farm Family! "
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Kenneth Duclos

July 8, 2024

5  out of  5
rating by Kenneth Duclos
"Good compitant people, fast and friendly."
We responded:
"Thank you for the review Ken! Welcome to the Will Crandall State Farm Fam!! "