State Farm® Insurance Agent William Crandall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abe
March 19, 2026
5
out of
5
rating by Abe
"I moved here recently and William was efficient, friendly, and took care my insurance needs quickly. Made sure I got all the discounts available."
We responded:
"Abe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent William Crandall’s Team here in our Rochester office. "
tim patrick
March 18, 2026
5
out of
5
rating by tim patrick
"Sarah was extremely helpful and she explained everything to make the process easy. I would definitely recommend using State Farm as they saved me a lot of money. Thank you."
We responded:
"Thank you so much for the 5-stars, tim! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
linda white
March 10, 2026
5
out of
5
rating by linda white
"absolutely professional, helpful, and informative. Recommend this insurance company for anyone looking for house and/or car insurance"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Mike DeCubellis
March 9, 2026
5
out of
5
rating by Mike DeCubellis
"Sara was amazing to work with. 10/10"
We responded:
"Thank you so much for the 5-star rating, Mike! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Miach Brown
March 6, 2026
5
out of
5
rating by Miach Brown
"William Crandall was very helpful and understanding. I’m a new driver and was looking for new insurance and he made the process very smooth and easy and I’ve never been more grateful! I highly recommend state farm, they’re passionate about what they do and they do it very well! Very outgoing people and never been happier with any service I’ve received! Great prices and very affordable!"
We responded:
"Thanks so much for the amazing review, Miach! We really appreciate your support here in Rochester . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Arone Silverman
March 4, 2026
5
out of
5
rating by Arone Silverman
"Sara was really helpful and gave a very competitive quote. Follow up and registration was easy. Would recommend."
We responded:
"Thank you so much for the 5-star rating, Arone! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Sean Marshall
February 26, 2026
5
out of
5
rating by Sean Marshall
"William I've never had the pleasure of speaking to you but I can tell you this. Sara deserves a fat raise she was able save me 50$ off my insurance a month. Absolute legend amazing employee 10/10 🔥💰💸🤑 Make sure she gets a fat bonus check this year :) like I mean it really like a humongous check and free insurance for life. I think in the next 5 to 10 years Sara is going to be the CEO of Statefarm."
We responded:
"Sean, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Randy Pratico
February 11, 2026
5
out of
5
rating by Randy Pratico
"With the way things are today I am wary about conducting business online. I dealt with William and Sara and they were so accommodating and fantastic to work with. It was nice to actually nice talk to people on the phone that were so knowledgeable. Our 4 insurances presently cost $5100/ yr. From Geico. State Farm’s quote is $2400. Best service and best price. You won’t go wrong!"
We responded:
"Randy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent William Crandall’s Team here in our Rochester office. "
Orion Dolan
February 6, 2026
5
out of
5
rating by Orion Dolan
"Very helpful and easy to work with!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent William Crandall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rochester ."
Concetta Delano
February 5, 2026
5
out of
5
rating by Concetta Delano
"Cameron was able to help me with my auto, bike and homeowners insurance. He not only got me better rates, but better coverage as well. I’m so grateful 🤗"
We responded:
"Concetta, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent William Crandall’s Team here in our Rochester office. "
Gerard Seligman
February 4, 2026
5
out of
5
rating by Gerard Seligman
"Cameron was extremely helpful and answered all of our questions."
We responded:
"Wow, thank you for the 5-star review, Gerard! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Bob Colburn
February 4, 2026
5
out of
5
rating by Bob Colburn
"Sara was great to work with and got me a better price for my auto insurance"
We responded:
"We are grateful for your 5-star review, Bob! Thanks for taking a moment to share your positive rating of State Farm Agent William Crandall’s Team here in Rochester . "
Wiley
February 3, 2026
5
out of
5
rating by Wiley
"When I first called I was very stressed from dealing with other company’s and there ridiculous prices. Sarah made things so easy and the price was basically half of the others I called. And William as well made things very easy and comforting to talk to. Thank you both Sarah and William for everything!!!"
We responded:
"Wiley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent William Crandall’s Team—we are always here to help!"
Frank
January 7, 2026
5
out of
5
rating by Frank
"Cut my payment and half and gave me better coverage 😊"
We responded:
"Glad we were able to save you so much and get you better coverage! Thanks for sharing. Welcome to the Will Crandall State Farm Fam! "
Madison Tinney
January 5, 2026
5
out of
5
rating by Madison Tinney
"Will was very helpful in setting up my homeowner's insurance and made it a seamless, easy process. After starting an online quote, I decided to call his office instead and I'm glad I did! He explained all my options very clearly and made this an easy choice. I'm getting the best coverage for the best rate!"
We responded:
"Thank you for sharing this Madison! Welcome to the Will Crandall State Farm Family!! "
Jenna Garrison
December 11, 2025
5
out of
5
rating by Jenna Garrison
"Sara made it so easy to switch from our old insurance carrier and saved us $2000 a year!"
We responded:
"Hi Jenna, happy to heat that we saved you so much money!! Welcome to the Will Crandall State Farm Fam!!"
Sarah Ciccarelli
December 11, 2025
5
out of
5
rating by Sarah Ciccarelli
"I worked with Sara Qureshi and thought she was absolutely fantastic! She got me the best deal on my auto insurance out of numerous other companies, and she is so real and a genuine pleasure to talk to. She responds in a timely manner, and she's very thorough, attentive, and smart about highlighting the most key information to set you up for success. I 100% would recommend her through State Farm for any of your auto insurance needs and am grateful to have had her help. Thanks Sara!"
We responded:
"Hi Sarah, thank you for the feedback on your experience with our office. Welcome to the Will Crandall State Farm Fam!!"
Mary Gentes
December 10, 2025
5
out of
5
rating by Mary Gentes
"Sarah was great to deal with. She was very patient with all our questions and answered them quickly for us."
We responded:
"Thank you for the review Mary! Glad to hear Sara did such a good job for you. Welcome to the Will Crandall State Farm Fam!"
Debi Hillier
December 9, 2025
5
out of
5
rating by Debi Hillier
"I am a new customer and new to VT. I would highly recommend this agency. Sarah and William couldn't have been more helpful setting me up with exactly what was appropriate for my needs 👍👍"
We responded:
"Hi Debi, Thank you for sharing this! Hope you and the fam have a Merry Christmas! Welcome to the Will Crandall State Farm Fam!!"
Beatrice Gratz
November 19, 2025
5
out of
5
rating by Beatrice Gratz
"Just getting started with them, Cameron and William were both very helpful. Walkthrough the process was thorough as were all answers to questions. I look forward to working with this crew in the future."
We responded:
"Hi Beatrice! It was a pleasure chatting with you yesterday and we also look forward to working with you as well. Welcome to Rochester and the Will Crandall State Farm Fam! "
C. Barksdale
November 14, 2025
5
out of
5
rating by C. Barksdale
"Very professional, provided all details and answered all my questions. A pleasure to work with."
We responded:
"Hey Calvin, it was a pleasure working with you as well! I was shocked to see how expensive your old car insurance was, I'm glad we were able to save you so much money!! Welcome to the Will Crandall State Farm Family!! "
Joe Flaherty
November 11, 2025
5
out of
5
rating by Joe Flaherty
"William was very helpful and made the switch super easy"
We responded:
"Hi Joe, thanks for leaving us a review! It was great chatting with you. I'm glad we were able to save you some money on your homeowners and auto insurance and make the process easy for you! Welcome to the Will Crandall State Farm Fam!!"
Jason Troske
November 5, 2025
5
out of
5
rating by Jason Troske
"Will was wonderful to work with and made getting homeowners insurance a very easy process"
We responded:
"Hey Jason, thank you for the shout out! Happy everything went so smooth. Welcome to the Will Crandall State Farm Fam!!"
Jeannette Dupee
October 31, 2025
5
out of
5
rating by Jeannette Dupee
"They r very thora gave me lots of options on discounts was very pleasent to talk to"
We responded:
"Hi Jeanette! I was happy to hear we were able to save you so much money on your car insurance! Welcome to the Will Crandall State Farm Family!!"
Jasmine Butts
October 24, 2025
5
out of
5
rating by Jasmine Butts
"sara was a great help and i’m happy i choose state farm !!!"
We responded:
"Hi Jasmine, thank you for the feedback. Sara does a fantastic job. I'm happy we were able to help save you so much money on your auto insurance. Welcome to the Will Crandall State Farm Family!! "