State Farm® Insurance Agent William Crandall
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kennedy Kirk
June 13, 2025
"Was very easy to talk to, personable and made the process very easy"
carmela mccool
May 16, 2025
"They were really helpful and friendly and answered all my questions"
"Hi Carmela, thank you for the review! Happy to have such a great customer!"
shannon jenkins
May 15, 2025
"William was very helpful! Walked me through my options and got me a great rate! Highly recommend State Farm and William!! Other companies were going to charge me twice as much!"
"Hi Shannon, thanks for the review! It was a pleasure chatting with you and I'm glad we were able to beat everyone else's rates for your car insurance! Welcome to the Will Crandall State Farm Family!!"
Michael Caldwell
May 14, 2025
"Got everything fixed ,took a while"
"Hey Mike, thank you so much for taking the time to leave a review! I’m glad to hear that we were able to get everything fixed for you. I completely understand that technology can sometimes be a bit tricky, and I appreciate your patience throughout the process. Welcome to the Will Crandall State Farm Family!"
Lin Campbell
May 14, 2025
"Sara was great! Thanks for all her help! Very attentive and responsive"
"Thanks for your feedback. Happy to hear Sara did such a fantastic job. Welcome to the Will Crandall State Farm Family!"
Alexander Powell
May 13, 2025
"Very awesome customer service helped me get the best quote possible and just an enjoyment to talk to would definitely recommend to every body"
"Hi Alex, it has been a pleasure working with you. I'm happy we were able to save you so much money on your auto insurance! Welcome to the Will Crandall State Farm Family!"
Trey Duckett
May 13, 2025
"Great and efficient service"
"Hi Trey, thanks for leaving us a review. Glad everything went well for you and we look forward to working with you long into the future! "
Elisa Abinader
May 8, 2025
"Amazing costumer service. Very professional and patient, looking out for the costumer. Thank you for your assistance, it is very rare to find people whom still lookout for others."
"Thank you so much Elisa! Welcome to the Will Crandall State Farm Fam!!"
Charles
May 7, 2025
"Everything I had questions to there was answer William from State Farm did very well at communicating with me to meet all my needs"
"Hey Charles, it was great chatting with you. I'm glad we got you a great rate on your car insurance. "
Ulugbek Rahmonov
May 7, 2025
"Best Service! Cameron you’re the man!"
"Thank you for the awesome review. Welcome to the Will Crandall State Farm Family!!"
Desirae Hansen
May 1, 2025
"William was such a nice guy to talk to and very understand he helped me with getting a quote that was much cheaper then what I was paying with the other insurance company I was with. Excellent guy would recommend him to anyone!☺️ thank you again William"
"Hi Desirae, thank you for your feedback! Glad we were able to help get you an affordable rate for your car insurance. Welcome to the Will Crandall State Farm Fam! "
Shannon Ferry
April 28, 2025
"I was searching for a lower Auto insurance, Cameron gave me a call back with great numbers and his customer service is amazing. I'll be using State farm insurance from now on.."
"Hi Shannon. I'm happy to hear your experience went well. We are happy to have you on board. Welcome to the Will Crandall State Farm Family!!"
Bonnie Breer
April 25, 2025
"Sara was very helpful. Answered All my questions and made sure I understood. I’m glad to have her!"
"Hi Bonnie, thank you for your feedback! Welcome to the Will Crandall State Farm Family! "
Syeed Macklin
April 22, 2025
"Legit place !!!!! Was very helpful"
"Hi Syeed, thank you for leaving us a review. Glad we were able to get you covered! "
Summer Rain
April 18, 2025
"Very kind and very helpful."
"Hi Summer, thanks for the feedback. We are happy to help and glad to have you! "
Fern Farmer
April 16, 2025
"After looking for a new car insurance company, Sara Qureshi was the only one that came back with a quote, NOT just an e-mail or a phone call. And when I called, I got Will Crandall who impressed me with what State Farm could offer, AND he happened to be from Rochester, NY (a town 30 miles from Sodus, NY where I grew up). I was sold immediately."
"Hi Fern, thank you for the kind remarks and your feedback. It has been a pleasure helping you save money on your auto insurance. Welcome to the Will Crandall State Farm Family!!"
Paul Escobosa
April 11, 2025
"William is great. Very clear and understandable. I recieved comfortable prices and without a hassle. Thank you for your help."
"Hey Paul, thank you for your feedback. Happy we made it easy for you. Welcome to the Will Crandall State Farm Family! "
Allura Austin
April 10, 2025
"William was super helpful and made sure to check up on what we were planning to do for our insurance. It was short, sweet and to the point he did not try to sell us on things that we didn't need. Overall was a good experience."
"Hi Allura, thanks for your feedback! Welcome to the Will Crandall State Farm Family!"
Pete Harris
April 3, 2025
"The people were friendly and they answered every question I had I recommend friends and family to State Farm Insurance. They're truly professionals."
"Hi Pete, thank you for leaving feedback about your experience. I am glad everything went well, and we are happy to have you guys. Welcome to the Will Crandall State Farm Family! "
Richard Chesney
March 26, 2025
"The best experience I have ever had with an insurance professional in my entire life"
"Hi Richard, thank you so much for the review. We are happy to help with your insurance. It has been a pleasure working with you. Welcome to the Will Crandall State Farm Family! "
Sandra Baker
March 26, 2025
"Excellent customer service. Very helpful and polite helping me get insured with a much better rate than I had with my previous insurance company, which I have been with for many years Excellent customer service I recommend giving them a call! You will not be put on hold or transferred and they will get you all set up! You won’t be disappointed"
"Hi Sandra, thank you for leaving us such a great detailed review! Glad everything went well and that we were able to save you so much on your auto insurance! Welcome to the Will Crandall State Farm Family!"
Aideen O'donoghue
March 24, 2025
"I could not be happier with my decision to switch to State Farm for my auto insurance. Cameron Forrester helped me every step of the way and made the process super simple. I am so grateful for Cameron and his guidance throughout this process!!"
"Hi Aideen. Thank you for leaving us feedback. We are happy that the process was simple and that we were able to help you save money on your auto insurance. Welcome to the Will Crandall State Farm Fam!! "
Amber Dusik
March 12, 2025
"Excellent service. Had me all set up in just minutes and saved me half what I was paying. !!!"
"Hi Amber, thanks for the feedback. We are glad we were able to help save you some money on your car insurance! Welcome to the Will Crandall State Farm Family!! "
Dennis Greer
March 11, 2025
"Will Crandall is a great state farm rep, worked hard for me, got me a good rate"
"Hey Dennis, thanks for leaving us such a great review. We appreciate your business and plan to keep you happy for a very long time!"
William Wilcox
March 10, 2025
"Well, I was searching online for new insurance cause mine doubled with my new car and I got a lot of quotes for other companies, but none of them could save me the money that State Farm did and it was really quick really easy and now I’m all set with State Farm. I’m happy again."
"Hi William, Thank you for the feedback! "