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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beatrice Gratz

November 19, 2025

5  out of  5
rating by Beatrice Gratz
"Just getting started with them, Cameron and William were both very helpful. Walkthrough the process was thorough as were all answers to questions. I look forward to working with this crew in the future."
We responded:
"Hi Beatrice! It was a pleasure chatting with you yesterday and we also look forward to working with you as well. Welcome to Rochester and the Will Crandall State Farm Fam! "
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C. Barksdale

November 14, 2025

5  out of  5
rating by C. Barksdale
"Very professional, provided all details and answered all my questions. A pleasure to work with."
We responded:
"Hey Calvin, it was a pleasure working with you as well! I was shocked to see how expensive your old car insurance was, I'm glad we were able to save you so much money!! Welcome to the Will Crandall State Farm Family!! "
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Joe Flaherty

November 11, 2025

5  out of  5
rating by Joe Flaherty
"William was very helpful and made the switch super easy"
We responded:
"Hi Joe, thanks for leaving us a review! It was great chatting with you. I'm glad we were able to save you some money on your homeowners and auto insurance and make the process easy for you! Welcome to the Will Crandall State Farm Fam!!"
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Jason Troske

November 5, 2025

5  out of  5
rating by Jason Troske
"Will was wonderful to work with and made getting homeowners insurance a very easy process"
We responded:
"Hey Jason, thank you for the shout out! Happy everything went so smooth. Welcome to the Will Crandall State Farm Fam!!"
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Jeannette Dupee

October 31, 2025

5  out of  5
rating by Jeannette Dupee
"They r very thora gave me lots of options on discounts was very pleasent to talk to"
We responded:
"Hi Jeanette! I was happy to hear we were able to save you so much money on your car insurance! Welcome to the Will Crandall State Farm Family!!"
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Jasmine Butts

October 24, 2025

5  out of  5
rating by Jasmine Butts
"sara was a great help and i’m happy i choose state farm !!!"
We responded:
"Hi Jasmine, thank you for the feedback. Sara does a fantastic job. I'm happy we were able to help save you so much money on your auto insurance. Welcome to the Will Crandall State Farm Family!! "
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Kelly Grimaldi

October 15, 2025

5  out of  5
rating by Kelly Grimaldi
"William is very knowledgeable and helpful! I was over insured on something and he suggested that I reduce coverage as it wasn’t necessary. He explained all options and advised us about available discounts. I’m referring the rest of my family to him! He is helping me to save a lot of money yet still have good coverage."
We responded:
"Hey Kelly, Thank you for the review! It has been such a pleasure to work with you and your family. We are so happy that we were able to help you guys save some money on your car insurance! Welcome to the Will Crandall State Farm Family!! "
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Jennifer Lee Blair

October 9, 2025

5  out of  5
rating by Jennifer Lee Blair
"William was an absolute Rockstar and all around genuinely great person to work with. I am so grateful to have found him and have him take the reins from nightmare Progressive! Great job and great guy! :)"
We responded:
"Hi Jennifer, thank you so much for the amazing review and compliments! We are happy to have you as a customer. Welcome to the Will Crandall State Farm Family!! "
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Omar jimene

October 3, 2025

5  out of  5
rating by Omar jimene
"Great service and communication with sara Quresshi excellent"
We responded:
"Hi Omar, thank you for leavings us a review! Welcome to the Will Crandall State Farm Family!!"
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Jacob Cerdan-White

September 25, 2025

5  out of  5
rating by Jacob Cerdan-White
"I would suggest to anyone who needs car insurance to car insurance to contact Sara from state farm she was very helpful and help save me a lot of money through discounts and other things as well as being very detailed and informative on certain insurance policies and ways that fits me best as a driver, So thank you again."
We responded:
"Hey Jacob, thank you for leaving us that feedback and sharing your experience! Welcome to the Will Crandall State Farm Family!!"
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Lorraine Brown-Veilleux

September 19, 2025

5  out of  5
rating by Lorraine Brown-Veilleux
"Will was awesome! This by far was the easiest and fastest time I’ve ever gotten insurance! Will made the experience simple, understandable and I appreciated his honesty. I don’t think I’ll ever have a reason to switch insurance companies! Thank you so much to Will & State Farm!!!"
We responded:
"Hi Lorraine, thank you for the great review! I'm glad everything went well for you and happy to have you as a customer! Welcome to the Will Crandall State Farm Family!!"
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Elijah Martinez

September 19, 2025

5  out of  5
rating by Elijah Martinez
"⭐️⭐️⭐️⭐️⭐️ 5-Star Review for William @ State Farm William was great! This was my first time setting up car insurance, and he made the process easy and stress-free. He took his time explaining every detail—how insurance works, what my coverage options were, and what to expect moving forward. He even helped me compare quotes I had from other companies and made sure I fully understood the differences. He was very thorough, patient, and approachable throughout the entire process. Beyond the competitive rates, it was William’s outstanding customer service that made me choose State Farm. Highly recommend working with him if you’re new to insurance or just want someone who truly cares about helping you!"
We responded:
"Hey Elijah, thank you for you detailed review!! Happy to have you as a customer! "
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T Sutton

September 5, 2025

5  out of  5
rating by T Sutton
"Our experience in moving our insurance for home and auto was a positive one. Both Cameron and Will made the decision quite easy and their follow up was outstanding."
We responded:
"Thank you for your feedback Mrs. Sutton. I am happy that the process was smooth and we are glad to have you! Welcome to the Will Crandall State Farm Family!!"
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Paras Nandu

August 20, 2025

5  out of  5
rating by Paras Nandu
"Just bought a policy from State Farm and William Crandall is incredible! Conveniently beat Progressive and Geico’s prices and policies on Auto and Renters. Very happy working with them!"
We responded:
"Hey Paras, thank you for leaving us a review! It was a pleasure working with you and I am glad we were able to get you such a great rate on your car and renters insurance! Welcome to the Will Crandall State Farm Family!"
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Robin K

August 15, 2025

5  out of  5
rating by Robin K
"William was very patient with me during the whole process. I now have auto and homeowners with State Farm! He was EXCELLENT!!!!"
We responded:
"Thank you Robin!! It has been a pleasure working with you and we plan to take great care of you and your family for a long time! Welcome to the Will Crandall State Farm Family!!"
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Andres Lopez

August 13, 2025

5  out of  5
rating by Andres Lopez
"Great agent! Give me the best prices 👌🏻 fully recommended ✅"
We responded:
"Hey Andres, thanks for the review. Glad we were able to save you money on your auto insurance!! Welcome to the Will Crandall State Farm Family!"
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deannajeyj

August 12, 2025

5  out of  5
rating by deannajeyj
"They were life savers. I’m a 20 year old who had so much trouble being able to find someone who accepts new drivers and finally I found it. I finally got a good rate lower than progressive AND geico. Thank you Cameron!"
We responded:
"Hi Deanna! Thank you for leaving us a review. We are happy to have you as a customer and glad we were able to get you covered! Welcome to the Will Crandall State Farm Family!"
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Mikayla Spanovich

August 7, 2025

5  out of  5
rating by Mikayla Spanovich
"William was very helpful and very friendly! He took the time to find ways to save me money and made the whole process as easy as possible."
We responded:
"Hi Mikayla! Thank you for the feedback. Welcome to the Will Crandall State Farm Fam!!"
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Abdoul Diallo

July 31, 2025

5  out of  5
rating by Abdoul Diallo
"Sara was super helpful and answered all my questions."
We responded:
"Hi Abdoul, thank you for the review! Welcome to the Will Crandall State Farm Family!"
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Lindsey Wittlich

July 25, 2025

5  out of  5
rating by Lindsey Wittlich
"Thank you Cameron for your help in getting me set up with State Farm car insurance! I appreciate the time you took to explain my options and keep me informed. Highly recommend!"
We responded:
"Hey Lindsey, thank you for your feedback. Happy we were able to help you out. Welcome to the Will Crandall State Farm Family!!"
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Laura Athy

July 16, 2025

5  out of  5
rating by Laura Athy
"I was highly satisfied with the service provided by Sarah for my first experience when I signed up for my policy."
We responded:
"Thank you for the review, Laura! "
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Gerald Takacs

July 9, 2025

5  out of  5
rating by Gerald Takacs
"Will Crandall was very helpful with setting me up with my auto insurance."
We responded:
"Hi Gerald, Thank you for the feedback. We are happy that we were able to help save you some money on your car insurance. Welcome to the Will Crandall State Farm Family!! "
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Mercedes Ritter

June 27, 2025

5  out of  5
rating by Mercedes Ritter
"Damn good agent, and sounds like a great Dad. Give him a shot 👍"
We responded:
"Thank you Mercedes, that was very kind! Welcome to the Will Crandall State Farm Family! "
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Ariel Duquette

June 26, 2025

5  out of  5
rating by Ariel Duquette
"Sara was great, she wasn’t pushy and is aware your time is important. Very easy process, not time consuming!"
We responded:
"Hi Ariel, thank you for the review! We are happy that everything went so well. Welcome to the Will Crandall State Farm Family!!"
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cheyenne flowers

June 24, 2025

5  out of  5
rating by cheyenne flowers
"Very knowledgeable, very polite, very patient he took the time out to explain my policy/benefits. Never have I had someone from insurance do that before. He’s a great agent!"
We responded:
"Hey Cheyenne, thanks for the review. I'm so glad everything went so smooth and that we were able to save you so much on your car insurance. Welcome to the Will Crandall State Farm Fam!! "