State Farm® Insurance Agent William Crandall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Payette
July 21, 2026
5
out of
5
rating by Angela Payette
"Williams customer service is unmatched!
I have been with Progressive since 2005, I'm so glad to have made the switch."
We responded:
"Thank you so much for the 5-star rating, Angela! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, William Crandall "
Tabitha Haggerty
July 21, 2026
5
out of
5
rating by Tabitha Haggerty
"Will was proactive and reached out to me when I moved to town. He has been very friendly, professional, easy to work with, and very responsive. Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Tabitha! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
bgurlicious1
July 17, 2026
5
out of
5
rating by bgurlicious1
"Sara was super helpful. Efficient and pleasant ."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Josh G
July 15, 2026
5
out of
5
rating by Josh G
"William is very helpful and got me what I needed."
We responded:
"Thank you so much for the 5-star rating, Josh! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, William Crandall "
TJ Ronnenberg
July 13, 2026
5
out of
5
rating by TJ Ronnenberg
"Will answered all my questions and helped me get set up with plan that covered all my needs. Would recommend!"
We responded:
"Thanks so much for the amazing review, TJ! We really appreciate your support here in Rochester . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Maddy
July 9, 2026
5
out of
5
rating by Maddy
"William was extremely quick, helpful, and personable throughout the entire process. He made everything easy and was happy to answer my questions and help me find what I needed. I truly appreciated his excellent customer service and would highly recommend working with William for your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent William Crandall’s Team. "
Princess Adu
May 11, 2026
5
out of
5
rating by Princess Adu
"Very quick and answered any questions I had"
We responded:
"Thank you so much for the 5-stars, Princess! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Felipe Siebrecht
April 30, 2026
5
out of
5
rating by Felipe Siebrecht
"Sara and the rest of William’s team at State Farm did a fantastic job helping me move from Florida up to Vermont. They made the entire process seamless and stress-free, handling everything with care and professionalism. I’m very grateful for their support and highly recommend them!”"
We responded:
"Thanks so much for the amazing review, Felipe! We really appreciate your support here in Rochester . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Abe
March 19, 2026
5
out of
5
rating by Abe
"I moved here recently and William was efficient, friendly, and took care my insurance needs quickly. Made sure I got all the discounts available."
We responded:
"Abe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent William Crandall’s Team here in our Rochester office. "
linda white
March 10, 2026
5
out of
5
rating by linda white
"absolutely professional, helpful, and informative. Recommend this insurance company for anyone looking for house and/or car insurance"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Mike DeCubellis
March 9, 2026
5
out of
5
rating by Mike DeCubellis
"Sara was amazing to work with. 10/10"
We responded:
"Thank you so much for the 5-star rating, Mike! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Miach Brown
March 6, 2026
5
out of
5
rating by Miach Brown
"William Crandall was very helpful and understanding. I’m a new driver and was looking for new insurance and he made the process very smooth and easy and I’ve never been more grateful! I highly recommend state farm, they’re passionate about what they do and they do it very well! Very outgoing people and never been happier with any service I’ve received! Great prices and very affordable!"
We responded:
"Thanks so much for the amazing review, Miach! We really appreciate your support here in Rochester . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Arone Silverman
March 4, 2026
5
out of
5
rating by Arone Silverman
"Sara was really helpful and gave a very competitive quote. Follow up and registration was easy. Would recommend."
We responded:
"Thank you so much for the 5-star rating, Arone! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Orion Dolan
February 6, 2026
5
out of
5
rating by Orion Dolan
"Very helpful and easy to work with!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent William Crandall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rochester ."
Bob Colburn
February 4, 2026
5
out of
5
rating by Bob Colburn
"Sara was great to work with and got me a better price for my auto insurance"
We responded:
"We are grateful for your 5-star review, Bob! Thanks for taking a moment to share your positive rating of State Farm Agent William Crandall’s Team here in Rochester . "
Wiley
February 3, 2026
5
out of
5
rating by Wiley
"When I first called I was very stressed from dealing with other company’s and there ridiculous prices. Sarah made things so easy and the price was basically half of the others I called. And William as well made things very easy and comforting to talk to. Thank you both Sarah and William for everything!!!"
We responded:
"Wiley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent William Crandall’s Team—we are always here to help!"
Madison Tinney
January 5, 2026
5
out of
5
rating by Madison Tinney
"Will was very helpful in setting up my homeowner's insurance and made it a seamless, easy process. After starting an online quote, I decided to call his office instead and I'm glad I did! He explained all my options very clearly and made this an easy choice. I'm getting the best coverage for the best rate!"
We responded:
"Thank you for sharing this Madison! Welcome to the Will Crandall State Farm Family!! "
Jenna Garrison
December 11, 2025
5
out of
5
rating by Jenna Garrison
"Sara made it so easy to switch from our old insurance carrier and saved us $2000 a year!"
We responded:
"Hi Jenna, happy to heat that we saved you so much money!! Welcome to the Will Crandall State Farm Fam!!"
Sarah Ciccarelli
December 11, 2025
5
out of
5
rating by Sarah Ciccarelli
"I worked with Sara Qureshi and thought she was absolutely fantastic! She got me the best deal on my auto insurance out of numerous other companies, and she is so real and a genuine pleasure to talk to. She responds in a timely manner, and she's very thorough, attentive, and smart about highlighting the most key information to set you up for success. I 100% would recommend her through State Farm for any of your auto insurance needs and am grateful to have had her help. Thanks Sara!"
We responded:
"Hi Sarah, thank you for the feedback on your experience with our office. Welcome to the Will Crandall State Farm Fam!!"
Mary Gentes
December 10, 2025
5
out of
5
rating by Mary Gentes
"Sarah was great to deal with. She was very patient with all our questions and answered them quickly for us."
We responded:
"Thank you for the review Mary! Glad to hear Sara did such a good job for you. Welcome to the Will Crandall State Farm Fam!"
Debi Hillier
December 9, 2025
5
out of
5
rating by Debi Hillier
"I am a new customer and new to VT. I would highly recommend this agency. Sarah and William couldn't have been more helpful setting me up with exactly what was appropriate for my needs 👍👍"
We responded:
"Hi Debi, Thank you for sharing this! Hope you and the fam have a Merry Christmas! Welcome to the Will Crandall State Farm Fam!!"
Beatrice Gratz
November 19, 2025
5
out of
5
rating by Beatrice Gratz
"Just getting started with them, Cameron and William were both very helpful. Walkthrough the process was thorough as were all answers to questions. I look forward to working with this crew in the future."
We responded:
"Hi Beatrice! It was a pleasure chatting with you yesterday and we also look forward to working with you as well. Welcome to Rochester and the Will Crandall State Farm Fam! "
C. Barksdale
November 14, 2025
5
out of
5
rating by C. Barksdale
"Very professional, provided all details and answered all my questions. A pleasure to work with."
We responded:
"Hey Calvin, it was a pleasure working with you as well! I was shocked to see how expensive your old car insurance was, I'm glad we were able to save you so much money!! Welcome to the Will Crandall State Farm Family!! "
Joe Flaherty
November 11, 2025
5
out of
5
rating by Joe Flaherty
"William was very helpful and made the switch super easy"
We responded:
"Hi Joe, thanks for leaving us a review! It was great chatting with you. I'm glad we were able to save you some money on your homeowners and auto insurance and make the process easy for you! Welcome to the Will Crandall State Farm Fam!!"
Jason Troske
November 5, 2025
5
out of
5
rating by Jason Troske
"Will was wonderful to work with and made getting homeowners insurance a very easy process"
We responded:
"Hey Jason, thank you for the shout out! Happy everything went so smooth. Welcome to the Will Crandall State Farm Fam!!"